{"id":5432,"date":"2016-09-14T14:59:27","date_gmt":"2016-09-14T14:59:27","guid":{"rendered":"https:\/\/emailonbusiness.com\/?page_id=5432"},"modified":"2017-03-22T04:32:30","modified_gmt":"2017-03-22T04:32:30","slug":"our-policy","status":"publish","type":"page","link":"https:\/\/emailonbusiness.com\/our-policy\/","title":{"rendered":"Our Policy"},"content":{"rendered":"
Data Replacement Policy<\/strong><\/span>: As we work with critical client information, our policy attempts to clarify Email on Business team\u2019s stance when it comes to commonly encountered client concerns.<\/p>\n

Email Bounce data replacement<\/strong><\/span>: Email bounces are a commonly found issue when marketing campaign emails are sent out. Email on Business team attempt to collate the most recent email contacts and test the validity of the email addresses included in the marketing list provided. However, if you do experience email bounces from emails sent out using Email on Business marketing list, we guarantee to provide replacement data any time our email marketing accuracy levels dip below 90%.<\/p>\n

Data collating\/appending replacement services<\/strong><\/span>: We attempt to obtain business information from different sources and do not depend exclusively on business websites to gather critical business contact, address and financial information. Our research team works to ensure that all the data fields are validated for accuracy before including them in the database. However, if you identify our accuracy levels to be below 85%, we guarantee that we will provide replacement data in order to achieve 100% data compliance.<\/p>\n

Data replacement post contract signing<\/strong><\/span>: Email on Business always aspire to ensure client satisfaction when it comes to email marketing list and database creation. We identify what the client requirements are, the type of data required and how the data can be brought together to form meaningful information that will help the business to move forward. Our team maintains constant communication with our clients to ensure we understand the requirements and provide the end product that will suit their current and future business requirements. We ensure that we provide client updates at every stage to ensure transparency and accuracy. Email on Business will ensure that we meet your requirement and provide the sample database that will allow you to identify if any changes are to be made. This is done to ensure that there aren\u2019t any data replacements after signing the client contract as this is not supported in our policy.<\/p>\n

Refund policy<\/strong><\/span>: We understand that business requirements might change, and subsequently the client requirements will change as well. Mentioned below are our refund policy guidelines:<\/p>\n

Client requirements and expectations<\/strong><\/span>: We understand that the business needs are dependent on market conditions and might change from the original requirement as per the requirement document prepared. In case the information provided by Email on Business team doesn\u2019t meet the client requirement as specified in the contract entered into, a complete refund will be processed.<\/p>\n

Accuracy driven refunds<\/strong><\/span>: Email on Business always guarantees and aspires to provide completely accurate and valid information to our clients. Our research team constantly works to validate the information collated to ensure the authenticity of the information provided. Our refund policy works based on accuracy and is exclusive to conversion rates which are market and industry dependent.<\/p>\n

Criteria change refunds<\/strong><\/span>: Our team works closely with the clients to understand the business requirements and clarify any queries that might arise about the client\u2019s expectation from the information provided. We ensure that we get the requirements established before the contract is drawn and entered into. Once signed, the contract becomes binding and any criteria change request is not encouraged. Subsequently, any criteria change related refund will not be processed from the payment received.<\/div> <\/div>

For more details on our Email Marketing service and Policies<\/h2><\/div>
<\/i>Contact Us<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Data Replacement Policy: As we work with critical client information, our policy attempts to clarify Email on Business team\u2019s stance when it comes to commonly encountered client concerns. Email Bounce...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/emailonbusiness.com\/wp-json\/wp\/v2\/pages\/5432"}],"collection":[{"href":"https:\/\/emailonbusiness.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emailonbusiness.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emailonbusiness.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emailonbusiness.com\/wp-json\/wp\/v2\/comments?post=5432"}],"version-history":[{"count":0,"href":"https:\/\/emailonbusiness.com\/wp-json\/wp\/v2\/pages\/5432\/revisions"}],"wp:attachment":[{"href":"https:\/\/emailonbusiness.com\/wp-json\/wp\/v2\/media?parent=5432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}