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FAQ

Home FAQ

FAQ’s

1. What does your database comprise of?

A: We do not limit information accumulation to the organization’s website or intranet alone. We attempt to collect data from varied sources so that when put together, the data forms meaningful business information. Our sources include:

  1. Yellow Pages
  2. New Business filings
  3. Press releases
  4. Daily Utility connections
  5. Corporate websites
  6. Annual reports
  7. User-generated feedback and comments

2. What is the credibility of the information provided?

A: Our research team works to not just collate data but test the validity and accuracy of the data collated to ensure the highest accuracy rate. Our team of experts combs through the information collated to verify the information collated and match it with the client’s business requirement. We continue to test the authenticity of information maintained in our databases to ensure its accuracy.

3. Is registration mandatory to use the website?

A: It depends on your requirement. Registration is not mandatory to run counts (What is this?) However, you will be required to register with us to get a quote and make purchases.

4. What are the data fields that can be appended?

A: We provide both business and customer data appending services.

Business data appending services extend gathering data pertaining to:

  1. Company name
  2. Address
  3. Contact person name
  4. Executive title
  5. Gender
  6. Telephone Number
  7. Fax Number

Consumer data appending services extend gathering data pertaining to:

  1. Gender
  2. Phone Number
  3. Marital status
  4. Number of children
  5. Home Value
  6. Length of residence
  7. Owner/Renter indicator
  8. Location
  9. Income range

5. What is the turnaround time to obtain the required information?

A: The lead time would depend upon the volume of data collated and processed. The lead time will vary from a few minutes to a few hours depending upon the complexity of information that is required. We assign marketing team exclusively to your project if the information request and complexity is higher than usual requirements.

Having said that, we ensure that the delivery lead time doesn’t go beyond 6 days from payment date in all situations.

6. What would be the format in which the list would be delivered?

A: We offer all the information download electronically. All the information will be secured and set to the email address you have registered with us.

7. How is my requirement costing estimated?

A: We look at the different segments of your business requirement and estimate the costing based on the services required. However, your final billing will be provided for both setup and delivery of messages.

8. What if I am not happy with the information provided?

A: Our motto has always been to cater to the business requirement and exceed the customer expectations. We ensure that our team verifies the information for accuracy and validity before it is incorporated into your email list or database.

However, in the rare cases where your requirements might change, we attempt to identify the changes and incorporate these into the requirement document that will be submitted before the contract is decided upon.

Please refer to Our Policy page for further clarifications.

9. How do I remove my business from your database?

A: Though we would be sorry to see you go, you can get in touch with us using the email ID provided on our website if you choose to remove your business details from our database

10. What are the accepted payment methods:

A: We accept wire transfer and Paypal as payment mediums

For more details on our services and Policies

Contact Us

Locations

1060, S 3rd Street, San Jose, CA-95112
International House, 776-778 Barking Road, BARKING, London E13 9PJ
Business centre, Al Shmookh Building UAQ Free Trade Zone, Umm Al Quwain, UAE
+(1) 818-824-5819
sales@wordpress-930052-3228021.cloudwaysapps.com

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